Leadership

Michael Piperno

What Emerges When We’re Together 

Over the past couple of months, I’ve had the privilege of working in several different cities — partnering with leaders who are deeply committed to growing their impact through communication.  And every time, I’m reminded of something simple but powerful:  There is something fundamentally different about being in the room together.  In a world that has become incredibly efficient […]

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When Leaders Don’t Say What They Think They’re Saying 

“I swear I communicated that clearly… so why didn’t anyone hear it that way?”  From your perspective, the message was clear. The intention was obvious. The direction was straightforward.  But here’s the twist: Leaders often assume their message is landing simply because they delivered it.  It’s a bit like speaking into a megaphone that’s pointed in the wrong direction. Lots of volume. Not a lot of impact.  The Communication Gap

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The Small Moments That Make People Feel They Matter

We often assume people feel valued because of the big things….  The promotions, the bonuses, the public recognition, the big wins.   Those moments matter, of course. But in my conversations with the most inspiring leaders, one truth shows up again and again:   Meaning lives in the small moments.   It’s not always the grand gestures that shape someone’s experience at work.  

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Beyond “Never Give Up”: Practicing Wise Persistence 

“Never give up” is catchy advice. But on its own, it can push us toward blind perseverance instead of healthy, intentional growth.  Wise persistence is something different. It’s the strength to stay committed to what matters and the discernment to stop or change course when continuing would do more harm than good. It’s not about grinding endlessly; it’s about staying engaged with your

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When Difficult Conversations Go Wrong (and How to Recover) 

You finally decide to have the conversation you’ve been putting off. You sit down with the employee. You start strong. And then… it derails.  Maybe they get defensive. Maybe you get frustrated. Maybe the message gets lost. Maybe you walk away thinking, “Well, that didn’t help.”  If this sounds familiar, you’re not alone.  Why These Conversations Go Sideways  Most difficult conversations fail for one of three

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