Over the past couple of months, I’ve had the privilege of working in several different cities — partnering with leaders who are deeply committed to growing their impact through communication. And every time, I’m reminded of something simple but powerful: There is something fundamentally different about being in the room together. In a world that has become incredibly efficient […]
What Emerges When We’re Together Read More »
When we talk about courage, we usually talk about action. But lately, several conversations with clients have had me thinking about a different kind of courage: The courage to let go. Many of us have spent years being dependable, accommodating, and helpful. We become so focused on not letting others down that we forget to
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“I swear I communicated that clearly… so why didn’t anyone hear it that way?” From your perspective, the message was clear. The intention was obvious. The direction was straightforward. But here’s the twist: Leaders often assume their message is landing simply because they delivered it. It’s a bit like speaking into a megaphone that’s pointed in the wrong direction. Lots of volume. Not a lot of impact. The Communication Gap
When Leaders Don’t Say What They Think They’re Saying Read More »
Leaders think they’re communicating through their words. Teams think leaders are communicating through… everything else. The teams aren’t wrong. People pick up on tone, timing, facial expressions, pacing, posture, and energy. All the subtle signals leaders don’t always realize they’re sending. Sometimes those signals reinforce the message. Sometimes they completely rewrite it. The “Unintentional Message” Problem I hear versions of this all the time: Leaders
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The Leadership Lesson Hidden in a Simple Miscommunication I hear things like this a lot: “I sent an email… and somehow everyone interpreted it differently.” It happens more often than you’d think. A leader sends what feels like a straightforward email or gives a simple verbal direction, and suddenly three people are marching in three different directions. Not because they’re careless—but because
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