I talk a lot about making sure your communications are written for your audience, and not only for yourself. Of course, we have a goal or an agenda with every communication we send — and when we can communicate in a way that considers the needs and goals of our audience as well, it’s a …
Since March of 2022, I’ve met more new people than I likely have in the past 10 years. Remote work, virtual meetings, and online networking have expanded my network immensely. It’s one of the silver linings from living through a global pandemic. As thankful as I am for this broadened network of friends and colleagues, …
We all have extreme power in our ability to choose how we listen, how we react, and how we treat others. Kindness, I believe, is one of our most powerful tools. It is free, and is an incredible investment in ourselves and in others. A business associate of mine recently called me a “softie” when …
I received a nice compliment recently. A client said, “You really invest yourself in other people. You’re always fully there; truly wanting to know about me and also hearing what I have to say. Thanks for that.” What a kind thing to say! I’ll admit that I am a guy who really wants to help …
I was recently featured on the Geeks Geezers Googlization podcast where the hosts and I had a great conversation about the importance of relationship intelligence in improving workplace communication. Teams with stronger relationships outperform the rest. Unfortunately, many leadership development and workplace training programs miss the mark when it comes to helping people communicate and …
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