Oops, I did it again. I came off as arrogant. Now, I’ve been called arrogant 4 times during my professional journey. Each time it hurt my heart. Because I don’t mean to be perceived that way. Ever. Full stop. Arrogance is the flip side of my self-confidence strength. And when I show up as overly …
Your time is valuable. So is the time of the people you lead. That’s why it’s so important to keep your commitments. A big mistake I see leaders make often is breaking commitments with a simple act: cancelling meetings at the last minute. What does doing so say? One clear message is that you don’t …
On the next episode of The Leadership Communication Show, I speak with a fellow communication and leadership coach and trainer, Richard Newman. He is the Founder of a company called UK Body Talk and over the past 23 years he and his team have trained over 120,000 business leaders around the world to improve their communication and leadership impact. …
The two phrases that make me cringe most when I observe a presenter or meeting participant fielding questions are: “Like I said…” and “As I mentioned previously…”. Here’s why. If someone asks you a question that you’ve previously answered, it means one of three things: They missed the answer the first time because they were …
When you think about charismatic people, who comes to mind? What qualities do you think of first? When I ask people these questions they usually bring up high profile executives and other public figures who are well known — and often people they view as comfortable in front of a crowd. Some qualities I often …
