Communication Shortcuts


There’s a difference between doing something efficiently and taking a shortcut. In business, taking a shortcut almost always means delivering something inferior, but more quickly or less expensively. The same is true in communication. Shortcuts make it inferior and less impactful. They open the door to misunderstanding, frustration, and mistakes. All of these are costly …

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Remote Work Water Cooler

How to Create Virtual Water Cooler Moments

When working remotely, the casual interactions you get around the coffee maker at an office are absent. You need to help your team create those water cooler moments. How? If you’re using Slack or Teams for internal communication, you can create channels for these types of interactions. For example, we’ve used the following channels to encourage team interactions: Random Team Chit Chat (for …

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