The two phrases that make me cringe most when I observe a presenter or meeting participant fielding questions are: “Like I said…” and “As I mentioned previously…”. Here’s why. If someone asks you a question that you’ve previously answered, it means one of three things: They missed the answer the first time because they were […]
“Nothing can help the person who does not practice.” I read that in a Forbes article about public speaking tips. It made me stop and think about how easy it is to look at someone you admire and think they are a natural at something. The truth is that they worked very hard to be so
Practice Makes Experts Read More »
On the next episode of The Leadership Communication Show, I speak with my colleague and friend Kecia Carroll. Kecia is a communication strategist who partners with organizations doing meaningful work — and her company, KC Roberg, helps small and mid-size businesses and nonprofits elevate their brands and achieve their business goals. I invited Kecia to the show today
Diversity, Equity, and Inclusion with Kecia Carroll Read More »
Texting while driving is dangerous. We all know it. Yet many people still do it. It’s hard to resist the distraction of your phone buzzing or dinging. We know that phone notifications negatively affect productivity, even if we don’t check them right away. Just knowing there is a message waiting for our attention destroys our ability
Don’t Text and Listen Read More »
Leaders of high-performing remote teams hire people they can trust and invest in their success by training them, and by helping them acclimate to the team’s culture. They also spend time to make sure everyone on the team is in the loop and on the same page as much as possible. Avoiding miscommunication is one
Not All Work Gets Done at a Desk Read More »
